Mercedes-Benz of Willoughby is a luxury car dealership based in Willoughby, known for its high-quality vehicles and exceptional customer service. With a commitment to excellence, this brand strives to provide an unforgettable car buying experience for its customers. The dealership offers a wide range of Mercedes-Benz vehicles, including sedans, SUVs, and coupes, and is dedicated to helping customers find the perfect vehicle to meet their needs and preferences. The knowledgeable and professional staff at Mercedes-Benz of Willoughby are always ready to assist customers throughout the entire car buying process, ensuring a seamless and enjoyable experience. With their exceptional service and top-notch vehicles, Mercedes-Benz of Willoughby continues to be a trusted brand in the luxury car market.
Reviews
We had a great car buying experience from the team at Mercedes Benz of willoughby! Thanks to our salesman Kevin and finance manager Shelly for making this such a fun, easy, and positive experience from start to finish. We recommend them very highly.
Be careful, my vehicle came with a bad rear electric drive unit. 10k replacement.
Aside from that, absolutely above and beyond experience. Searched for my perfect car online for months and found it at M-B of Willoughby. Gene Hauck was by far the best sales rep I have ever met. Courteous, detail oriented, extremely thorough and friendly. My car arrived today and anyone would be hard pressed to determine if it were new or used. Perfect experience and highly recommend this dealership and sale representative!
I took my GLA 250 in for the 60,000 servicing. There were no issues with my car, but regular servicing is important to me for keeping my car issue free. Michael, my service adviser, was very approachable, and answered all of my questions. I requested a loaner, and was able to return home to do some work. I highly recommend Mercedes-Benz of Willoughby.
Everyone at this place is amazing; Mo and team did exceptionally well with showing me the car and making it a perfect gift for my wife!
Mo was excellent and an asset to the company- Service Team is also A ++
This is my second car purchase with them and as my wife said their will be a third!
Had my smoothest and most professional car buying experience with Kevin Conant, Sales Manager for Mercedes-Benz of Willoughby, part of Leikin Motor Companies. He streamlined the paperwork process and provided a thorough and concise vehicle familiarization. Kevin artfully condensed a complicated 500 page Owner’s Manual into an easy to understand 30 minute demonstration that quickly had me on my way.
From the moment I stepped foot into their showroom, I was greeted with warmth and professionalism. (Mo) and the entire staff at Mercedes-Benz of Willoughby is second to none. You have a customer for life and I adore my GL450e!! Thank you!!
We had a fantastic experience today leasing a Mercedes from this dealership. Kevin Conant and Michael Leikin were great to work with. They made the process easy for us, were very attentive and honored the quote they gave us before we visited. We are super excited about our new GLB 250!
Excellent experience. Very friendly , knowledgeable staff.
Shout out to our sales consultant Gene Hauck who was phenomenal. He was able to understand our needs, budget, timeline and able to come up with suitable purchase /model options. Highly recommended.
Location
38750 Mentor Ave #2, Willoughby, OH 44094, United States
Hours
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Monday
09:00 AM - 08:00 PM
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Tuesday
09:00 AM - 06:00 PM
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Wednesday
09:00 AM - 08:00 PM
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Thursday
09:00 AM - 06:00 PM
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Friday
09:00 AM - 06:00 PM
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Saturday
09:00 AM - 06:00 PM
- Sunday Close
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